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End of Life for ASP Classic Sites

Posted: 20/01/2016 Websites eventually reach their natural end of life for various reasons including new and better technologies becoming available, customer preferences change, search engines algorithm updates and support for third party plugins (such as file upload components) comes to end. This is part of any websites lifecycle. As such TMD Online will no longer be supporting websites using "ASP Classic" from 1st of January 2018. In addition no further code changes will be made to "ASP classic" websites from the 30th of September 2017. Where ...

End of Life for Internet Explorer 8,9 and 10

Posted 12 January 2016 Microsoft today has announced they are no longer supporting Internet Explorer versions 8,9 and 10.  Read full statement from Microsoft here. What this means is that after January 12, 2016, Microsoft will no longer provide security updates (or technical support) for Internet Explorer 8, 9 and 10.   What browser am I currently using? If you are unsure - visit this link. Should I upgrade if I am using IE 8,9 or 10? In an ideal world - absolutely yes.  Having an ...

Can Google Crawl JavaScript and AJAX?

JavaScript is a language that is used by developers to enhance the web experience. JavaScript is used to handle things like: Animations (e.g. banners sliding / fading) Drop down menus Error / Validation messages Popups Slide shows Loading remote content (without forcing the entire page to reload). It is very rare to find a page or website that doesn't use JavaScript these days. However how does using JavaScript affect Google? Especially does Google "follow" JavaScript? Imagine this, you have a button on your home page that says "click here for ...

NetRanger File Manager Upgrade available

Posted: 24 August 2015. A number of clients have very recently reported receiving a "302" error when trying to upload files to their NetRanger CMS via Firefox, Safari and Internet explorer (Please note Chrome does not appear to be affected at this stage).  This is due to Recent "Cpanel" security updates installed by your web hosting company (only clients hosted at "Onthenet" appear to be affected at this stage). The "Flash Plugin" is being phased out by browser companies, and it appears the way ...

Why you should make your site responsive.

Since 2015:  Google released a new mobile-friendly ranking algorithm that was designed to boost mobile-friendly pages in mobile search results.  There are two ways to have a "mobile friendly" site Option A: Build a completely seperate site (not recommended/not best practice) Option B (Recommended): Make your current site "responsive" (e.g adapt to mobile devices). (Better Option!) So why does Google like Option B Better:  Makes it easier for users to share and link to your content with a single URL. Helps Google's algorithms accurately assign indexing properties ...

Setting up multiple versions of your site in different countries.

Customising your site for different countries is sometimes a necessity.  Specifically you may offer different services, sell different products or have a different message for customers in different countries. You may also want to redirect users from specific countries to the correct version of your site. Considerations: You will most likely want to have separate addresses for each country (note this can have SEO implications – see below).  This might be domain or url based: Domain Based www.yourcompany.com.au(Australia) www.yourcompany.co.nz (NZ) www.yourcompany.co.uk  (UK) URL Based www.yourcompany.com/au www.yourcompany.com/nz www.yourcompany.com/uk   You will also want to decide, ...

When you should (and shouldn't use Wordpress).

Wordpress is an open sourced blogging platform used by a lot of sites worldwide.  However there are times when Wordpress is great, and when it is not so great. First Up ... If your site is basically a blog (or is very news oriented), Wordpress is a fantastic option to consider using.  If your site doesn't fall in this category, you may want to consider other options. Why you should consider options: Wordpress primarily deals with two types of content "posts" and "pages".  (which ...

Why do smaller images look less sharp on the web?

When you resize a photo smaller, your photo editor (we used Industry standard Photoshop) will need to remove pixels from the image. (smaller images, contain less pixels). During this “removal” of pixels,  Photoshop is trying to figure out how to best remove pixels, and reassemble the edges in the image.  As part of this process, Photoshop will blur certain edges to accommodate for the removal of pixels. What we can do about this There are options we can apply such as “unsharp” mask ...

Handy Email Marketing Checklist

When you are sending email campaigns yourself (either using our partner Vision 6 or third party software), here is a handy check list we've developed at TMD Online to make sure your campaigns are sent error free. Mobile Devices Over the last five years we have seen average mobile "opens" increase from a mere 10% to just under 50%.   Whenever you send an email campaign - you should consider (and test) how the campaign will look / feel on a smaller screen. Calls ...

Why don’t I get contact enquiries from my website?

It is common practice these days to have a contact or enquiry form on your website.  Often enquiries that are generated from this form are sent through to a specific email address, e.g. info@yourcompany.com.au. Why don’t I get these enquiries?  A bit of background. There are a number of reasons why you may not receive these enquiries, however a bit of background first.   When a form is submitted, we collect this information, format it into an email and then instruct the ...

Web Fonts

A lot of progress has been made in the past few years, in regards to getting fonts to display on your website.  In the past we were limited to either using “standard fonts” (e.g. Arial, Verdana) for all text, or embedding text inside a graphic or flash file (which is not good practice these days). Because users only have a small number of fonts installed on their computers (and the type of fonts users may have vary quite a bit), it ...

Australia's new privacy laws and what they mean for your email marketing

Do you shudder at the thought of having to read over a neverending commonwealth act and endless legal babble? Do you feel like you need a law degree just to make any sense of it all? If so, you’re not alone, most people cringe at the thought. Australia’s recently amended Privacy Act is one that I have done plenty of sweating over in the last few months. Our Partner Vision 6 - has a great blog post that talks about this ...

Why Use TMD for your email Marketing

There are a large number of self managed email marketing systems available in the marketplace, and comparing “apples with apples” can sometimes be difficult.  What we offer. We are an authorised partner of Vision 6, a local (Brisbane based) email marketing provider. Why choose us (in comparison with other options you may be considering) We offer fantastic support via email, phone or face to face training. We can offer great integration options using Vision 6.  This includes syncing contacts between your website database as well as ...

Make sure your Online Reviews are Legit

When you are first starting off your online business, or when its difficult to get decent online reviews - it can be tempting to create "fake" reviews (however doing so can land you in BIG trouble).   Sparked by continuous complaints from the public and business community, the ACCC (Australian Competition and Consumer Commission)  has recently released guidelines on how businesses should manage online reviews, giving three commandments: Be transparent about commercial relationships Do not post misleading reviews The omission or editing of reviews ...

Why your Google keyword search Analytics are showing not provided

Since around 2011 : Google started encrypting searches for signed-in users, and many thought that Google would eventually encrypt 100% of searches even for those not signed-in. That prediction came true as Google announced it would encrypt all keyword searches for all users starting in late 2013.    What this means for you. What keywords users are entering in Google to find your site, has been a critical metric in the past.   Specifically from a "discovery" process (e.g "wow users are googling "MyCompanyXYZ ...

Why email campaigns should not just contain images.

Whenever someone receives an email (that contains linked images), 9 times out of 10, the user has to opt to “download” images. Below is an example of the a version of URL (our enewsletter) we sent.  Note images do not automatically download, and that as a user I have to “opt” to download images.   One of the golden rules when designing emails – is that you should design your email so objectives (i.e read the message / click on links) can ...

Registering a certificate with Rapid SSL

What is a Secure Certificate A secure certificate allows you to accept sensitive information (such as credit card details) from users via your website.   To register a certificate with RapidSSL you need to perform the following steps. Before you proceed: Make sure you’ve got around 20 minutes to complete this process. You should check with your hosting company that you can use a RapidSSL certificate with them (if you are using Onthenet – you do not need to worry about this step). Ask your hosting ...

101 ways credit card transactions can fail on your website

There are a number of reasons a credit card authorisation (when a user is trying to buy something on your website) can fail, in fact there around a 100 valid reasons a card can fail.   Out of those 100, there are usually only one or two that are in relation to the card holder not having “sufficient funds”. If the card holder has “sufficient funds” and the payment still fails, common reasons this transaction has failed include: The card holder has entered ...

Taking Online Credit Card Payments

Taking online credit card payments via your website is a great way to allow your customers and clients to make payment. But exactly what is the process to implement it? Firstly you need to get a merchant account through a bank (or you can use a "all in one solution" like Stripe.  Read more about Stripe here)  Note if you already have an existing merchant account (such as an EFTPOS terminal... usually only the major banks allow online merchant accounts). NAB Westpac ANZ St George Commonwealth A merchant account ...

Password Strength is Vital in Protecting Your Business and Personal Information

Guest Writer: Luke Halliday from Mercury IT In today's technologically driven business marketplace one of most often overlooked points of vulnerability to your business and personal security is the strength or weakness of the passwords that you define for usage when logging into: your computer network, email provider, online banking, accounting or payroll applications. To underestimate the importance of strong passwords is to leave the door wide open to identity theft and corporate piracy. Your passwords must be a robust combination ...